By ordering at on our web site, you will automatically agree to follow terms of services, and there will not be any exception until US (from here ‘we’, ‘us’ or ‘our’) administration applies it. That means, technical issues, disputes, cancellations, blocking, Unlocking, Activation or Information retrieval will apply to terms mentioned.

By approving to our agreement, you are agreeing to be bound by the terms of the agreement and end-user Software license agreement, therefore, you acknowledge that you have read, understood and agreed to abide by and comply with all the terms, conditions and notices contained in or referenced by these agreements and that you have the authority to do so. If you do not agree to be legally bound by the terms and conditions of these agreements, please deselect the “I Agree” checkbox while registering with us.

• This agreement does not affect your statutory rights that will not be modified by contract, to the extent that such modification is specifically prohibited by applicable law. You can't forward any information about our company and our services or any related product or service, until and unless you get approval of our company.

• All mobile carrier names, mobile brand names, mobile phone model names, for example, Nokia, Blackberry, Sony Ericsson, Apple etc are linked to their respective owners, and we are not linked to them in any way, in any case not whatsoever. Names have been used for educational purpose only.

• All services mentioned on the website are based on speculation, however, in any case, or whatsoever, delay happens our Company would not be held liable.

• We do not guarantee a complete unlocked phone using our service, as some times if a phone has been tried before and its counter variable gets locked, our provided code will not work and we, don't offer refunds as suppliers by that time would have been paid in advance to the service provider in advance, so please ensure these entry criteria before you buy or use our services.
• We consider to do our work in professional and in an ethical manner, so if in any condition we find that any content or copyright material of our website has been used on a website not associated to our company or websites, strict legal measures will be taken against the offender.

 

Refund Terms and Conditions:

 

Please note, we do not reverse/refund transactions which are used to purchase credits on our website. In conditions where an order is rejected, the balance will be credited back to your account wallet. We will strictly not entertain any request for refund to the customer's original mode of payment.

Additionally, in the event that a buyer initiates a PayPal claim, the credits associated with the transaction in question will be blocked or rebated from the account balance. These credits will remain inaccessible and until a final decision has been made regarding the PayPal claim.

 

Acceptance of Terms:

 

• Your consent to use an electronic agreement should govern your use of the agreement. Your expressive consent to receive all notices hereunder in electronic form provided. However, this consent may be withdrawn at any time by contacting “our company” at the address set forth above (though, in some situations, “our company” may have no other means of providing notices to you, so termination of your account may result from a request from you to unsubscribe our notification emails or other forms of contact).

• The parties involved earnestly agree that all performance under this agreement and the resolution of disputes shall be conducted in the English language. If a translation of this Agreement into any other language is required by law, the English version will prevail to the extent that there shall be no conflict or discrepancy in the meaning of the English versioned part and any translation thereof we should not be held liable in any case whatsoever.
• All Third Party Services offered for usage with “our company” are provided to you through your third-party service provider(s) and shall be subject to your agreement with such third party service provider(s). Except to the extent specifically prohibited by applicable law in your jurisdiction, our shall have no liability whatsoever to you or any third party claiming by or through you, for any issue relating to the third-party services, linked sites, other sites or third party information, including without limitation, the accuracy, timeliness or continued availability of such third party services or the continued interoperability of the third party services.

• Any dealings with third parties conducted through us, the Third Party Services, Linked Sites or Other Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and the third party. We shall not be responsible or liable for any part of any such dealings. If you disagree with any content, you should leave the site immediately.

 

Frequently Asked Questions (FAQ):-

 

Question – How to verify an IMEI?

Answer – Orders which are eligible for Verification will show Verify button on the order

Question – How to verify an IMEI?

Answer – Orders which are eligible for Verification will show Verify button on the order.


Question – How can I cancel my order?

Answer – Once an order has been placed, you can cancel your order within 30 minutes since you placed the order. It can be done from your account.


Question – Wrong Network Or Invalid IMEI Or Replaced IMEI Oder Or Wrong Model?

Answer – We do not support wrong network, invalid IMEI Or replaced IMEI Or Wrong Model in any unlocking or code service ( Strictly No Refund )


Question – What if order placed in the wrong network?

Answer – If your IMEI becomes In Process then nothing can be done in terms of cancelling an order. But if your IMEI will be in waiting for action then you can self cancel your order.
NOTE: It’s better to make sure before placing an order that IMEI is locked to the same Network for which you’re going to place an order.


Question – How to get VIP or Reseller prices?

Answer – You can get VIP or Reseller prices if you’ve IMEI's in a large quantity or in bulk quantity.


Question – How can we check in which service, which types of Imeis are supported?

Answer – While placing an order, when you select a service, there you can check service details describing every detail about that particular service.


Question – How to add credits in my account?

Answer – Go to your account; choose Add Fund option (PayPal supported only, for other methods contact admin)


Question – How to add fund by MASS payment option?

Answer – Click on add funds option > Mass Payment > Enter Ammount > Create PayPal mass pay file > Upload file In PayPal mass payment > Paste transaction > Enter (Credit Auto Add In Your Account) and paste transaction id in mass payment and click submit Your funds will be added automatically


Question– How to Add fund Gift or Personal Payment Option

Answer – If any client wants to send to gift or personal payment please contact us.


Question – What if credits are not added in your account?

Answer – In this case, contact us with your PayPal Unique Transaction ID (eg. 6DV03655LF7394352) for more details.


Question – How many days of warranty for unlocking?

Answer – We have 12 months warranty for unlocking (except World Wide iPhone Unlock Service & iCloud Activation Removal Service). After that, we cant escalate to the supplier. (If any thing goes wrong after 12 months, we cant help you [like - Relocked / Not Unlock])


Question – Do credits expire?

Answer – No, credits do not expire.


Question – How do we check which service will support which type of model or carrier or network?

Answer – Before Make Order Read Service Deion (if you not read and make order & some goes wrong after don't ask for a refund) Please Read Service Deion all details write in that.


Question – How to check your iPhone is Locked or Unlocked?

Answer – Example - Next Tether: US Sprint/MVNO CSIM Locked Policy ( It Is locked by Sprint USA)
Next Tether: Unlock. (It Is Unlocked)
Next Tether: 2303 Multi-Mode Unlock (It is Unlocked)


Question – If locked from which network or mobile carrier provider?

Answer – Example - Next Tether: US Sprint/MVNO CSIM Locked Policy ( It is Locked by Sprint USA). You can send in GSX Or iPhone network finder service to check Your iPhone IMEI.


If you do not agree to our Terms & Conditions and End User License Agreement, please do not place an order with us.

Regards,
XpertUnlock.com