By ordering at on our web site, you will automatically agree to follow terms of services, and there will not be any exception until US (from here ‘we’, ‘us’ or ‘our’) administration applies it. That means, technical issues, disputes, cancellations, blocking, Unlocking, Activation or Information retrieval will apply to terms mentioned.
By approving to our agreement, you are agreeing to be bound by the terms of the agreement and end-user Software license agreement, therefore, you acknowledge that you have read, understood and agreed to abide by and comply with all the terms, conditions and notices contained in or referenced by these agreements and that you have the authority to do so. If you do not agree to be legally bound by the terms and conditions of these agreements, please deselect the “I Agree” checkbox while registering with us.
Please note, we do not reverse/refund transactions which are used to purchase credits on our website. In conditions where an order is rejected, the balance will be credited back to your account wallet. We will strictly not entertain any request for refund to the customer's original mode of payment.
Additionally, in the event that a buyer initiates a PayPal claim, the credits associated with the transaction in question will be blocked or rebated from the account balance. These credits will remain inaccessible and until a final decision has been made regarding the PayPal claim.
Question – How to verify an IMEI?
Answer – Orders which are eligible for Verification will show Verify button on the order
Question – How to verify an IMEI?
Answer – Orders which are eligible for Verification will show Verify button on the order.
Question – How can I cancel my order?
Answer – Once an order has been placed, you can cancel your order within 30 minutes since you placed the order. It can be done from your account.
Question – Wrong Network Or Invalid IMEI Or Replaced IMEI Oder Or Wrong Model?
Answer – We do not support wrong network, invalid IMEI Or replaced IMEI Or Wrong Model in any unlocking or code service ( Strictly No Refund )
Question – What if order placed in the wrong network?
Answer – If your IMEI becomes In Process then nothing can be done in terms of cancelling an order. But if your IMEI will be in waiting for action then you can self cancel your order.
NOTE: It’s better to make sure before placing an order that IMEI is locked to the same Network for which you’re going to place an order.
Question – How to get VIP or Reseller prices?
Answer – You can get VIP or Reseller prices if you’ve IMEI's in a large quantity or in bulk quantity.
Question – How can we check in which service, which types of Imeis are supported?
Answer – While placing an order, when you select a service, there you can check service details describing every detail about that particular service.
Question – How to add credits in my account?
Answer – Go to your account; choose Add Fund option (PayPal supported only, for other methods contact admin)
Question – How to add fund by MASS payment option?
Answer – Click on add funds option > Mass Payment > Enter Ammount > Create PayPal mass pay file > Upload file In PayPal mass payment > Paste transaction > Enter (Credit Auto Add In Your Account) and paste transaction id in mass payment and click submit Your funds will be added automatically
Question– How to Add fund Gift or Personal Payment Option
Answer – If any client wants to send to gift or personal payment please contact us.
Question – What if credits are not added in your account?
Answer – In this case, contact us with your PayPal Unique Transaction ID (eg. 6DV03655LF7394352) for more details.
Question – How many days of warranty for unlocking?
Answer – We have 12 months warranty for unlocking (except World Wide iPhone Unlock Service & iCloud Activation Removal Service). After that, we cant escalate to the supplier. (If any thing goes wrong after 12 months, we cant help you [like - Relocked / Not Unlock])
Question – Do credits expire?
Answer – No, credits do not expire.
Question – How do we check which service will support which type of model or carrier or network?
Answer – Before Make Order Read Service Deion (if you not read and make order & some goes wrong after don't ask for a refund) Please Read Service Deion all details write in that.
Question – How to check your iPhone is Locked or Unlocked?
Answer – Example - Next Tether: US Sprint/MVNO CSIM Locked Policy ( It Is locked by Sprint USA)
Next Tether: Unlock. (It Is Unlocked)
Next Tether: 2303 Multi-Mode Unlock (It is Unlocked)
Question – If locked from which network or mobile carrier provider?
Answer – Example - Next Tether: US Sprint/MVNO CSIM Locked Policy ( It is Locked by Sprint USA). You can send in GSX Or iPhone network finder service to check Your iPhone IMEI.
If you do not agree to our Terms & Conditions and End User License Agreement, please do not place an order with us.
Regards,
XpertUnlock.com